Steve K
02-18-2008, 08:01 AM
As of right now, we are back online running on an updated operating system as well as PHP5/MySQL5 for those that know what that is. You'd think that's good news, however as you may have noticed, it caused a few problems.
Our provider, AngelNetworkz, decided to go ahead and upgrade all of these things without prior communication with all of their customers, us included. So when the site went down, we were clueless for more than 48 hours as to why.
This is not the first time that our provider has let us down. Due to consistent network outages, slow support response time, limited/no communication with customers, and horrible support service -- RCPro will be leaving our provider within the next 30 days and getting a server with a more established/experienced/reliable company that we can rely on. I would recommend that everyone looking for hosting of any kind stay away from AngelNetworkz.
Now as to the site itself, you may have noticed that the forums are now back on. During the upgrade some of the databases were corrupted in transition from MySQL4 to 5. I've managed to get that issue resolved, and I expect no more problems from the forums. An upgrade to our forum software will come soon as well, resulting in approx an hour downtime. More info on that to come soon.
In addition to the issues with the forums, our news script is no longer functional so industry news will not be updated for the time being. We are looking into a new system that will allow us more features in news distribution such as RSS feeds. More information on that to come soon.
As the week progresses, we will be working to get all of the small bugs caused by this upgrade resolved, so should you come across an error, please be sure to post it in this forum so that we can get to fixing it.
Thank you for understanding.
Our provider, AngelNetworkz, decided to go ahead and upgrade all of these things without prior communication with all of their customers, us included. So when the site went down, we were clueless for more than 48 hours as to why.
This is not the first time that our provider has let us down. Due to consistent network outages, slow support response time, limited/no communication with customers, and horrible support service -- RCPro will be leaving our provider within the next 30 days and getting a server with a more established/experienced/reliable company that we can rely on. I would recommend that everyone looking for hosting of any kind stay away from AngelNetworkz.
Now as to the site itself, you may have noticed that the forums are now back on. During the upgrade some of the databases were corrupted in transition from MySQL4 to 5. I've managed to get that issue resolved, and I expect no more problems from the forums. An upgrade to our forum software will come soon as well, resulting in approx an hour downtime. More info on that to come soon.
In addition to the issues with the forums, our news script is no longer functional so industry news will not be updated for the time being. We are looking into a new system that will allow us more features in news distribution such as RSS feeds. More information on that to come soon.
As the week progresses, we will be working to get all of the small bugs caused by this upgrade resolved, so should you come across an error, please be sure to post it in this forum so that we can get to fixing it.
Thank you for understanding.